spectrum202llc.com

Shape Shape Shape Shape Shape

Refund Policy

Refund Policy and Cancellation Policy

At Spectrum 202 LLC., we aim to provide high-quality services that meet your expectations. If you are not completely satisfied with your purchase, please review our Refund Policy and Cancellation Policy below.

Refund Policy

  1. 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for new purchases. If you are dissatisfied with our work, you can request a refund within 30 days of receiving the service. Refunds will be processed within a maximum of 30 working days and will be issued either as credits or direct deposit to your bank account.

  2. Refund Process:

    • Refunds will be issued to the original credit or debit card used for the purchase.
    • To request a refund, specify your account details and the reason for the refund to our support team.
    • Refunds for website and unsatisfactory work issues require proper client approval.

  3. Circumstances for Refunds:

    • Non-Delivery of the Product: If you do not receive the delivery email, contact us immediately. Claims for non-delivery must be submitted in writing within 30 days from the delivery date. After 30 days, the product will be considered received and downloaded.
    • Download and Unzipping Issues: If you encounter problems downloading or unzipping the product, contact our Technical Support Department. Claims must be submitted within 30 days. Failure to seek assistance within this period may result in a refund decline.
    • Major Defects: Despite thorough testing, unexpected errors may occur. Report such issues to our Technical Support Team. We will rectify the error within 72 hours. If the issue is not resolved within this time frame, a full refund will be issued or a replacement product will be offered. Temporary access to your server may be requested to identify and fix issues. Failure to provide access may delay resolution or disqualify you from a refund.
    • Product Not-As-Described: Report discrepancies between the product and its description within 30 days of delivery. Provide clear evidence that the product does not match the description. Complaints based on false expectations will not be honored.

  4. Children’s Policy: Our products and services are intended for individuals aged 18 or older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that a child has provided us with personal information, please contact us. If we find that personal information has been collected without parental consent, we will remove the information and cancel the order immediately.

Contact Information

For any questions or concerns regarding refunds or cancellations, please contact us:

We are committed to ensuring a smooth and satisfactory experience with our services. Please do not hesitate to reach out if you need assistance or have any questions.